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You're not alone.

Relief for homeowners experiencing mortgage delinquency

We can help.

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Our Mortgage Delinquency & Default Resolution service provides support and guidance for homeowners going through challenging times.

With the help of our HUD-certified counselors, you can explore all available options to avoid foreclosure and make informed decisions about your home.

How our service works

Start by applying

The first step is completing the Financial Empowerment Form

Get personalized support

Your HUD-certified foreclosure prevention counselor will review your documents and discuss the next steps, focusing on negotiating with your lender.

Follow strategic guidance

Your counselor will provide you with tailored advice and assist in submitting your package to your lender, who will work with you on a resolution.
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Why work with RNHS?

Studies show that homeowners working with HUD-approved counselors like ours have a higher likelihood of achieving a positive resolution with their lenders.

We’re committed to providing unbiased, professional advice to help you preserve your homeownership whenever possible.

With the right guidance, you'll have the strength to protect your home and your future.

Nai Saelee

Nai Hin Saelee, Compliance Officer
510-237-6459 ext. 1603
nai@eastbaynhs.org

Questions? Contact a HUD-approved counselor here at RNHS.

If you’re facing mortgage challenges, reach out to us. Our team is ready to provide the confidential, compassionate guidance you need to find the best path forward. Together, we can work toward a solution that keeps you in your home.

Visit us

3220 Blume Drive, Suite 198
Richmond, California 94806

Stay in touch

© 2025 Richmond Neighborhood Housing Services, Inc. All Rights Reserved.

Start by clicking the button and completing the RNHS counseling application on the secure DocuSign website.

By completing this application, you’ll be able to request the service that fits your needs — whether that’s pre-purchase support, rental or post-purchase counseling, or help with mortgage challenges.

Once submitted, our team will review your information and connect you with a certified housing counselor.

This step helps open the door to personalized guidance, financial resources, and programs that support your housing goals.